GO TO CATALOG QUICK ORDER
Request A FREE Catalog

become a dealer
 

You're currently on:

MAC's Antique Auto Parts Satisfaction Guarantee


RETURNED GOODS

  • Parts may be returned with a valid reason within 30 days.
  • When returning an item, please be sure to ENCLOSE A COPY OF THE ORIGINAL SALES INVOICE. Returns will not be processed without a copy of the invoice.
  • All returned items must be prepaid. Our liability is limited to the purchased price paid -- with no liability for consequential losses.
  • For no reason will returns be accepted after 6 months.
  • Please be advised that custom and special orders items (car covers or floormats with logo, etc.) are non-refundable and cannot be returned.

DAMAGED/MISSING GOODS

If merchandise was damaged in shipping, or parts are missing, immediately notify the carrier and file a claim. DO NOT DISCARD THE SHIPPING CONTAINER OR THE MERCHANDISE. We will give you further instructions.


CORES

Please ship your coe to: MAC's Antique Auto Parts, 6150 Donner Road, Lockport NY 14094 - attn: Cores Dept.


REFUNDS

You may return any part within 30 days from the original ship date (foreign customers have 60 days to return parts).

There is no need to call for authorization. Complete the form on the back side of your invoice and include it with the parts being returned. The address for where to return item is on the form. Allow up to 3 weeks from date of shipment for processing refunds and exchanges.

Refunds will be issued in the form of original payment.

  • Parts must be returned in the original packaging within 30 days of invoice date for a refund of purchase price.
  • Parts returned within 30 days not in the original packaging are subject to a 25% restocking fee.
  • Parts returned after 30 days in original packaging are subject to a 25% restocking fee.
  • Parts returned after 30 days not in new condition or not in original packaging will be returned to the customer at customer's expense.
  • No returns will be accepted after 60 days.
  • No returns on special orders or personalized items.
  • No returns on any exhaust products after installation.
  • No returns on electrical products, computer chips, scanners, tools, books, videos or CD's.
  • No returns of a partial kit or set, parts will be returned back to the customer at the customer's expense.
  • Parts returned without customer number, address and invoice number will not be processed for a refund or exchange and will be disposed of in 30 days.

Note: Return packages must be sent shipping charges prepaid. COD packages will not be accepted. It is recommended that all returns be insured and shipped with a carrier providing a method of tracking in the event the shipment is lost or damaged.

Please return all merchandise to the following address:
MAC's Antique Auto PArts
ATTN: RETURNS
6150 Donner Road.
Lockport, NY 14094

Upon inspection and acceptance of a qualified return, a credit or refund will be issued.

All refunds are issued approximately 21 days after shipping unless items are backordered, in which case the refund, if any, will be issued approximately 14 days after the shipping of the last backordered item.

Checks must be cashed within 6 months. A replacement fee of $10.00 will apply to all uncashable or lost checks.

3